I’ve received a lot of calls about the new WinCan Version 8 upgrade. So, for what it’s worth, here are my views on the subject…
First of all WinCan V7 has been around for 17 years. It was first introduced to the UK market in 1998. The philosophy of the author, Alessandro Caldara who unfortunately died in March 2011, was to offer WinCan V7 with free support and upgrades.
In the early years this was easy to do and, of course, everyone got used to the free support and upgrades. What Alessandro didn’t anticipate was the huge number of people that have invested in WinCan. WinCan Europe Ltd. in Woking have been under pressure to try and maintain this free support. This now CANNOT be done with so many users.
Coupled with this fact is there have been many changes in the UK drainage industry. For example
Now you can only keep adding and improving software up to a point. The tools and technologies used to develop WinCan version 7 are all obsolete and totally unsupported by Microsoft. Think of the changes that have come and gone since WinCan v7 was first designed –
Windows 7 is current & Microsoft have now announced Windows 8 for 2012. The technologies these new operating systems contain are very different from the beginnings of WinCan. The world has changed and that’s exactly what’s happened with V7 – it’s run out of steam and can’t be updated any further.
That’s why WinCan V8 has been introduced – to cope with all the new changes. And that’s why Version 7 has stopped being developed. It has not stopped being supported. Yes the support has changed and in summary these are the options:-
In summary, the original V7 business ‘model’ just can’t work today. I don’t know of an equivalent software company that offer free support and upgrades. As an example, I use QuickBooks in my business for accounting. The cost of this product is a couple of hundred pounds. If you want a support plan the charge is £10/month + VAT for a minimum of 12 months. Or you can pay £50 + VAT per incident. I’m told by Sage users their support isn’t free, either!
Just click here to double check you have the correct Windows operating system and hardware
I found this quote, from 1958, that sums up change and how we should look at it:-
“After you’ve done a thing the same way for two years, look it over carefully. After five years, look at it with suspicion. And after ten years, throw it away and start all over.” ~Alfred Edward Perlman, New York Times, 3 July 1958
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